When reading bed mattress reviews, it is important to understand that many reviews found on internet websites are negative, no matter what the product is. An unhappy consumer will naturally be more driven to take some action, if not to solve their own problem, then at least to help others avoid making the same mistake.
This is especially true for bed mattress reviews, which have such a wide range of possible ratings. Often the problem is not the mattress itself, but the wrong match between the brand or model and the individual sleeping on it. People vary so much, not just in size and weight, but in their perceptions and definitions of physical comfort.
Go find any two people similar in size, weight, age, health and gender. It is quite likely that one will prefer an entirely different mattress than the other.
Maybe one will like a firmer feel, but even the type of bed preference may be different -- such as one will like memory foam and the other will like a firm spring coil.
Then add in the extreme variations of physical characteristics, and you can see quite plainly that mattress choice is very individual. They will certainly not post the same bed mattress reviews.
Overall mattress ratings are based on the number of reviews, both positive and negative, which are then added together and averaged out. An equal number of one-star reviews and five-star reviews results in a three-star overall rating.
But this can be quite misleading, because the overall rating does NOT reflect the two extremes of feelings. It would have the same rating if ALL of the reviews were three-stars. But if that were the case, you would have an entirely different picture of that mattress!
I have seen innerspring mattress salespeople criticize latex mattresses for having weak support, when they are actually among of the most therapeutic and durable mattresses on the market.
I have also seen sellers of one BRAND of mattress badmouth the quality of another brand. While they might have insider knowledge worth considering, they can't claim to be completely unbiased.
Use consumer bed mattress reviews as a starting point, but don't let them make the decision for you. This may seem obvious, but we are all susceptible to the opinions of others.
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